Privacy Policy

1. Information We Collect

We collect personal data that you provide and data generated through your use of the app. "Personal data" is broadly defined (for example, Nigeria's law defines it as any information that identifies you, such as name, contact info or location). The categories of data we collect include:

• Registration Details: Name, date of birth, gender, email, phone, and profile info.
• Profile Content: Uploaded media, chat messages, and live-stream content.
• Location Data: GPS or IP-based location, with consent and only while active.
• Device and Usage Data: Technical and usage data for security and service improvement.
• Payment Information: We only store transaction status; Apple/Google handle payment info securely.
• Customer Support: Info you provide when contacting support.

2. How We Use Your Data

We use your information for the following purposes, consistent with Nigerian law:

• Providing the Service: Manage your account and personalize your experience.
• Communications: Send updates and enable user communication.
• Safety and Moderation: Monitor content for compliance using automated and human tools.
• Improvement and Analytics: Analyze usage and improve the app's performance.
• Legal Obligations: Enforce terms, comply with law, and protect rights.
• Marketing (with Consent): Show relevant promotions; you can withdraw consent anytime.

We do not sell your personal data to advertisers or third parties.

3. Third-Party Sharing and Data Storage

• Service Providers: Cloud, analytics, storage, customer support, and payment services. Bound by contracts to keep data secure.
• Analytics Partners: We may share aggregated (non-identifiable) data for insights.
• Legal and Safety Reasons: Disclosed only if required by law or to ensure safety.
• Business Transfers: Data may be transferred if Ndloo is acquired or merged.

4. Your Rights and Choices

• Access and Correction: Update your info or request a copy of your data.
• Deletion: Delete your account and data, with some legal retention exceptions.
• Consent and Withdrawal: You can revoke consent in app settings.
• Objection and Restriction: You can object to certain processing or request limitations.
• Data Portability: Request a copy of your data in a portable format.
• Complaints: Contact support or appropriate authorities in Nigeria, USA, or Cameroon.

Ndloo adheres to the privacy laws of the jurisdictions where it operates.

5. Compliance with Laws

• Nigeria: Compliant with the Nigeria Data Protection Act and NDPR.
• United States: Not directed at children under 13 and respects state privacy laws like CCPA.
• Cameroon: Adheres to constitutional privacy rights and best international practices.

6. Contact Information and Changes

If you have questions, contact Ndloo at the support address in the app. We may update this Privacy Policy to reflect new features or legal requirements.

Material changes will be posted here with a new effective date. Continued use of Ndloo implies acceptance of the revised terms.